Ontario Health atHome

The 14 Ontario Health atHome Regions are crown agencies with the responsibility of planning, integrating, funding, and delivering health care services in the province. Each Health atHome works with health service providers (e.g. hospitals, community health centres, long-term care, support services, mental health, and addiction services) within their defined area. (Note: Prior to being called Ontario Health atHome these agencies were called HCCSS and prior to that, LHINs. Despite multiple name changes over the years,  the services offered are exactly the same).

Ontario Health atHome 
The Ontario Health atHome is responsible for delivering Home and Community Care services in their respective regions. Ontario Health atHome provides assessment, care coordination, information, and referral to a full range of services for children, palliative patients, individuals with complex care needs, those who are transitioning from hospital to home, and patients who require in-home services to help them remain in their homes.

Ontario Health atHome Care Coordinators create individual care plans to help patients:
• Maintain independence in their own home
• Avoid hospital admission
• Explore and choose from a wide range of health and social services
• Find the right housing or long-term care home options when living independently is no longer possible

Health care services provided by Ontario Health atHome may include: nursing, personal support, physiotherapy, occupational therapy, speech-language therapy, and access to adult day programs, assisted living, fall prevention, and group exercise classes. Anyone can make a referral/request for service by calling their local Ontario Health atHome office.

If you are an inpatient in a hospital, Ontario Health atHome staff will transition you safely home or to services within the community. As a first step, individuals are assessed by a Care Coordinator who works with patients, caregivers, and your healthcare team to develop care plans to support your unique and changing needs.

Ontario Health atHome uses a globally recognized, research-based assessment tool to help deliver the best possible care plan.

If living independently is no longer the best option, Care Coordinators work with eligible patients and their families to find the long-term care home that best fits each person’s needs. Application for admission into a provincially-regulated long-term care home can only be made through the Ontario Health atHome, who assess eligibility, provides comprehensive listings of available homes for long and short stays, and helps with the application forms.

Whether it’s an Ontario Health atHome service, or a service that is available in the community, OHatHome staff work with patients to find the care and services they need. Ontario Health atHome home and community care services are provided at no cost to the patient. Some community services are available, at a fee.

Additionally, certain medical supplies may, in some cases, be partially or fully covered by the program. Telephone numbers for all Ontario Health atHome offices and the areas each covers, are included in the chart below.

To find out further information about your local Ontario Health atHome, call 310-2222 (area code not required) or visit https://ontariohealthathome.ca/home-care/.

Ontario health athome offices